Service Status

System Status

In progress2026-10-21[SaaS EU, SaaS USA, SaaS JPN, ]Customer Admin Portal Temporarily Offline for Proactive Security Updates

Solved2026-09-22[SaaS USA]Brief interruption in rsent in the US data center

Solved2026-09-10[SaaS EU]Unplanned Power Outage During Feed Testing

Solved2026-08-31[SaaS EU, SaaS USA, ]OCR Service Down in docReader and TextAid

Solved2026-08-24[SaaS EU, SaaS USA, ]docReader: Non-ASCII URL validation errors

Solved2025-09-22[SaaS EU, SaaS USA, SaaS JPN, ]ReadSpeaker speechCloud API Hotfix Update

Solved2024-03-20[SaaS EU]DNS sub provider issue in the Netherlands region

Maintenance

Completed2026-09-22[SaaS USA]Network maintenance – US data center

Completed2026-09-11[SaaS EU]Emergency maintenance of power switch in EU data center

Vulnerability Information

Completed2026-10-21NoneTwo critical vulnerabilities in the PHP moduleCVE ID: CVE-2026-109618, CVE-2026-109619