Short interruption in docReader service in US datacenter

Reported

JST: 2024-02-09 01:03CET: 2024-02-08 17:03UTC: 2024-02-08 16:03EST: 2024-02-08 11:03

End time

JST: 2024-02-09 02:05CET: 2024-02-08 18:05UTC: 2024-02-08 17:05EST: 2024-02-08 12:05

Site

SaaS USA

Impact

docReader and TextAid

Status

Solved

*The time is adjusted for DST

Description

A configuration oversight caused a short interruption in the docReader servers hosted in our US data center. The EU version and TextAid were not affected.

The issue has been resolved

Published: February 8, 2024