Brief partial IPv6 outage in US data center

Reported

JST: 2024-11-08 18:30CET: 2024-11-08 10:30UTC: 2024-11-08 09:30EST: 2024-11-08 04:30

End time

JST: 2024-11-08 18:45CET: 2024-11-08 10:45UTC: 2024-11-08 09:45EST: 2024-11-08 04:45

Site

SaaS USA

Impact

Limited

Status

Solved

*The time is adjusted for DST

Description

Due to an incorrect configuration updated, 33% of IPv6 audio requests sent to our US data center resulted in a timeout for a duration of 15 minutes before a fix was applied. IPv4 was not impacted.

Published: November 11, 2024